Tenant and unit repairs
Report leaking pipes, running toilets, faucet problems and fixture or drain concerns. Include the unit number and a clear description of what the occupant is experiencing.
Keep the property moving.
Plumbing service for NYC & Westchester property managers.
A plumbing issue can affect tenants, common areas and the day’s schedule. Marine’s service department works with property managers, landlords and building owners on repair requests and urgent plumbing concerns.
Call 718-829-2250One building. Several people to coordinate.
When you call, identify the affected units or common areas and the person who can authorize work. Share tenant access requirements, an on-site contact and any restrictions that affect the visit. The service department can discuss the request with the building’s needs in mind.
Planned plumbing work
Discuss fixture replacements and repair work that can be scheduled. Share your preferred timing and any building approval or access requirements.
Urgent building problems
For active leaks, burst pipes or overflowing fixtures, call the 24-hour emergency line at 1-866-309-8602. Explain which areas are affected and whether water is still flowing.
Prepare a clear service request
- Property address, building name if applicable, and affected unit numbers.
- Nature of the problem, when it started and whether it is recurring.
- On-site contact, access instructions and tenant availability.
- The person authorized to discuss work, billing details and any purchase-order requirements.
- Any documentation or insurance requirements to confirm before scheduling.
Providing these details helps avoid an incomplete request. Discuss required paperwork, scope and timing with the office; do not assume a service agreement or response commitment is in place.
NYC and Westchester properties
Marine is based in the Bronx and serves residential and commercial customers in the Bronx, Manhattan, Brooklyn, Queens and Westchester County. Call with your property address to confirm coverage and service availability.
Choose the right line
For planned plumbing repairs and property service requests, call 718-829-2250. For urgent plumbing problems, call 1-866-309-8602, available 24 hours. Response timing is confirmed by phone.
For more detail, see emergency plumbing service and home and apartment plumbing repairs.
AVAILABLE 24 HOURS
A plumbing emergency cannot wait.
For urgent leaks, burst pipes or overflowing fixtures in NYC and Westchester, call our emergency line. Response timing is confirmed by phone.